Frequently Asked Questions
Our grading is primarily done visually, due to the size of our stock, and incoming records.
We operate on the rule of thumb: If you can feel it (i.e. a scratch), you can hear it. So we do our absolute best to look for any visual flaws, but even a flawless record can sound bad upon playback - in that case, contact us, and we will try to find a solution.
PLEASE NOTE: Sleeves graded as "Generic" does not have the original cover, but a replacement cover.
PLEASE NOTE: We do not grade inner sleeves.
A small guide regarding grading of records:
Mint: Absolutely perfect in every way. Certainly never been played.
Near-Mint: A nearly perfect record. The record should show no obvious signs of wear.
Very Good Plus: Will show some signs that it was played and otherwise handled by a previous owner who took good care of it. Minor hair lines etc.
Very Good: Noticeable groove wear and light scratches. Surface noise will not overpower the music.
Good Plus: Can play without skipping. Significant scratches, surface noise, and groove wear.
Good: Can play without skipping. Significant scratches, surface noise, and groove wear.
Fair/Poor: Record is cracked, badly warped, or won't play through without skipping or repeating.
Grading sleeves is a bit more difficult, but are generally the same as for records. Sometimes an original sleeve can be missing, and in that case it's graded as "Generic" (which means the record is just in a standard picture-less sleeve. It is *not* a specific type of thick stock outer sleeve, and can also just be a thin inner-type of sleeve). Please check item descriptive comments for further information.
All special included extras (Posters, inserts, post cards, stickers, OBI-strips, inner sleeves, bonus-7" or 12" additional records. as well as various defects (punch holes/saw-cuts/stickers/writings/etc)) are not necessarily mentioned in the description, unless they have a direct impact on the grading of the sleeve.
We always try to the best of our ability to live up to these gradings, but as we can only do visual gradings, occasionally an item can be over/under-graded a single grade, as grading records is also not an exact science, and opinions always differ - however, if it's more than two gradings off, please contact us.
For smaller LP orders (under 2 kilo) containing records priced at €10 or more, we will take the vinyl out of the sleeve to avoid seam-splits (except for sealed items and 12" maxis that don't come with inners), and ship in a sturdy cardboard mailer with reinforced edges. For larger orders (up to 20 kilo), we will use a large box with padding and wrapped tightly.
Most records will be lightly cleaned before we ship out (to remove fingerprints, dust, etc), but in order to make sure you receive your parcel as quick as possible, we are unable to thoroughly clean low-priced records - This means that occasionally a few records can have light signs of use upon arrival. But no engrained dirt or other major defects that will affect the listed grade.
We always aim to pick, pack and ship your order as soon as possible.
The estimates for delivery times is as follows:
Denmark: 0-2 weeks.
Europe: 1-4 weeks
Rest of the world: 2-5 weeks.
We primarily work with DHL and Postnord - however, the shipping time depends on the sorting time with your local courier service.
All parcels will be sent with tracking.
The local postal service and international customs (for orders outside the EU) can prolong the delivery time. We do not have control over the delivery process itself, unfortunately. Please see the tracking information to find updates about your parcel's journey.
please contact us for more details.
Yes - but please note, that we are no longer located at Nørrebro in the city centre.
We have moved our office from Nørrebro to Albertslund.
Roholmsvej 8 G/F
(backside of the building by the fence)
The pick-up window is weekdays from 9-12 and 13:30-15:30.
Closed on weekends!